Terms of Service
Last Updated: February 25, 2025
Welcome to Mudian.co.uk, operated by Mudian Consult (“we,” “us,” or “our”), a London-based company providing technology solutions to businesses. By accessing or using our website (the “Site”) or engaging our services, you (“you,” “user,” or “client”) agree to be bound by these Terms of Service (“Terms”). If you do not agree, please refrain from using the Site or our services.
1. Acceptance of Terms
These Terms govern your use of Mudian.co.uk, including all content, features, and services offered through the Site. We may update these Terms periodically, and the updated version will be effective upon posting. Your continued use of the Site after changes constitutes acceptance of the revised Terms. Please review this page regularly.
2. Use of the Website
2.1 Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use this Site. By using Mudian.co.uk, you confirm you meet these requirements.
2.2 Permitted Use
You may use the Site to learn about our services, request consultations, or contact us. You agree to use the Site only for lawful purposes and in accordance with these Terms.
2.3 Prohibited Conduct
You may not:
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- Copy, modify, or distribute content from the Site without our written consent.
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- Use the Site to transmit harmful code, spam, or illegal material.
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- Attempt to gain unauthorized access to our systems or networks.
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- Misrepresent your identity or affiliation when interacting with us.
Violation of these rules may result in immediate termination of your access.
- Misrepresent your identity or affiliation when interacting with us.
3. Our Services
3.1 Service Overview
Mudian Consult provides professional services including CRM and system integration, regulatory compliance support, AI and machine learning solutions, web development with API integration, and data engineering and analytics. Details are available on our Services page.
3.2 Engagement Process
Services are provided under separate agreements following consultation. These Terms apply to initial interactions via the Site (e.g., inquiries, bookings). Specific project terms, fees, and deliverables will be outlined in a written contract tailored to your needs.
3.3 Availability
We strive to ensure our services and Site are accessible but reserve the right to modify or suspend them at our discretion, with or without notice, for maintenance, updates, or other reasons.
4. Intellectual Property
4.1 Ownership
All content on Mudian.co.uk—including text, graphics, logos, and code—is owned by Mudian Consult or our licensors and protected by UK and international copyright laws. Our trademarks, such as “Mudian Consult,” are our exclusive property.
4.2 Limited License
You are granted a non-exclusive, non-transferable license to view and use the Site for personal or business evaluation purposes. You may not reproduce, sell, or exploit our content without prior written permission.
4.3 Client Materials
If you provide us with data, designs, or other materials for a project, you grant us a non-exclusive license to use them solely to deliver the agreed services. You retain ownership of your materials.
5. Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. We comply with the UK GDPR and Data Protection Act 2018. By using the Site, you consent to our data practices as described therein.
6. Payments and Fees
6.1 Consultations
Initial consultations booked via the Site are free unless otherwise stated. Further services require a signed agreement detailing fees.
6.2 Invoicing
For contracted services, payment terms will be specified in your agreement. Invoices are due within 30 days unless agreed otherwise. Late payments may incur interest at 4% above the Bank of England base rate.
6.3 Refunds
Fees for completed work are non-refundable unless explicitly stated in your service contract. We aim to resolve disputes fairly.
7. Limitation of Liability
7.1 General Disclaimer
The Site and our services are provided “as is.” We make no warranties, express or implied, about accuracy, reliability, or fitness for a particular purpose beyond what UK law requires.
7.2 Liability Cap
To the fullest extent permitted by law, Mudian Consult’s liability for any claim arising from the Site or services is limited to the amount you paid us for the specific service in question. We are not liable for indirect, consequential, or incidental damages (e.g., lost profits).
7.3 Exceptions
Nothing in these Terms excludes liability for death, personal injury, fraud, or other matters where exclusion is prohibited under UK law.
8. Termination
We may suspend or terminate your access to the Site or services if you breach these Terms, misuse our offerings, or engage in unlawful activity. You may stop using the Site at any time. Termination does not affect obligations (e.g., payment) under existing service contracts.
9. Indemnification
You agree to indemnify and hold Mudian Consult, its employees, and affiliates harmless from any claims, losses, or damages (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of third-party rights.
10. Third-Party Links and Services
The Site may contain links to external websites or integrate third-party tools. We are not responsible for their content, availability, or practices. Use them at your own risk.
11. Force Majeure
We are not liable for delays or failures in performance due to events beyond our control, such as natural disasters, cyberattacks, or government actions.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales, unless otherwise required by applicable consumer law.
13. Changes to Services or Terms
We may modify our services or these Terms at any time. Significant changes will be notified via the Site or email. Continued use after updates signifies your agreement to the new terms.
14. Contact Us
Questions about these Terms? Reach out to us:
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- Email: adminl@mudian.co.uk
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- Phone: +44 20 1234 5678
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- Address: 123 Tech Lane, London, UK, EC1A 1BB
15. Miscellaneous
15.1 Entire Agreement
These Terms, alongside our Privacy Policy and any signed service contracts, form the full agreement between you and Mudian Consult regarding the Site.
15.2 Severability
If any part of these Terms is found unenforceable, the remaining provisions remain in effect.
15.3 No Waiver
Our failure to enforce any right or provision does not waive it.